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高考申論題 113年 [觀光行政(選試觀光英語)] 觀光英語

第 一 題

📖 題組:
請用英文解釋下列名詞之意涵:Use English to write the definition of two terms(每小題 10 分,共 20 分)
📝 此題為申論題,共 4 小題

小題 (一)

Destination Marketing Organization(DMO)

思路引導 VIP

看到 DMO(目的地行銷組織),首先應點出其「推廣特定旅遊目的地」的核心定義。接著,依序說明其核心特性(如整合當地觀光資源、形塑品牌形象、推廣 MICE 產業),最後舉出實際的 DMO 例子(如國家級的台灣觀光署或城市級的紐約旅遊局),以『定義+特性+舉例』的三段式英文結構完美作答。

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AI 詳解
AI 專屬家教

Definition: A Destination Marketing Organization (DMO) is a professional management entity responsible for promoting a specific location (such as a city, region, or country) as an attractive travel destination to potential leisure and business travelers. Characteristics:

小題 (二)

Tourism Satellite Account(TSA)

思路引導 VIP

看到 Tourism Satellite Account(TSA,觀光衛星帳),首先要聯想到它是 UNWTO 推出的「衡量觀光經濟貢獻的統計框架」。答題時務必涵蓋定義(國際標準統計工具)、核心特性(與國民經濟會計制度 SNA 接軌、計算 GDP 與就業率貢獻)以及實務應用(政府依此制定觀光政策與基礎建設投資)。

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AI 詳解
AI 專屬家教

Definition: The Tourism Satellite Account (TSA) is an internationally recognized standard statistical framework developed by the United Nations World Tourism Organization (UNWTO) to accurately measure the economic impact and size of the tourism industry within a country's economy. Characteristics:

小題 (三)

Social marketing concept

思路引導 VIP

看到「Social marketing concept(社會行銷觀念)」,應立即聯想到行銷學上的「三贏」原則:平衡企業利潤、消費者滿意度與社會長遠利益。作答時,請嚴格依循『定義+特性+觀光實例』的結構,可舉飯店減塑、採用在地食材或推廣生態旅遊等強調企業社會責任(CSR)與永續發展(Sustainability)的例子來佐證。

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AI 詳解
AI 專屬家教

Definition: The social marketing concept is a management philosophy stipulating that an organization should determine the needs, wants, and interests of target markets and deliver the desired satisfactions more effectively and efficiently than competitors, in a way that maintains or improves both the consumer's and society's overall well-being. Characteristics: Its core characteristic lies in the triple-bottom-line approach, which seeks a harmonious balance among three key elements: company profits, consumer satisfaction, and public interest. It goes beyond short-term sales by emphasizing corporate social responsibility (CSR), ethical business conduct, and sustainable development. Example: In the tourism and hospitality industry, a practical example is an international hotel chain eliminating single-use plastics and sourcing ingredients entirely from local organic farmers. This strategy not only satisfies eco-conscious travelers (consumer wants) and generates sustainable revenue (corporate profits) but also reduces carbon footprints and supports local communities (societal well-being).

小題 (四)

Perishability

思路引導 VIP

看到「Perishability」(易腐性/不可儲存性),應立即聯想服務業四大特性。答題須依循「定義(無法儲存)、特性(供需失衡與收益流失)、實例(空機位或空房)」結構,並適時帶入 revenue management(收益管理)等產業術語以展現專業度。

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AI 詳解
AI 專屬家教

Definition: Perishability refers to a fundamental characteristic of services, meaning that they cannot be stored, saved, returned, or carried forward to be sold at a later time. Characteristics:

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