高中學測
113年
英文
第 15 題
📖 題組：
Mystery shoppers are paid consumers who are hired to shop in stores and collect data. They are sent to a wide variety of service-based businesses, including stores, restaurants, and banks—potentially anywhere customers are served. Sometimes referred to as secret shoppers, mystery shoppers __11__ regular customers to purchase items, eat in restaurants, make inquiries, or return items. They grade and report on the quality of products, customer service, and environment of the stores __12__ they are assigned. When evaluating a business, mystery shoppers have to follow certain standard procedures to avoid __13__. They are often given a checklist that provides directions on what to observe or look out for to ensure consistency. Sometimes these shoppers collect data about their “normal” observations, such as cleanliness of the store or timeliness of the service. They may also pretend to be __14__ customers, arguing with a salesperson without a good reason. With the data they collect, mystery shoppers can identify areas for __15__ and thereby help enhance the quality of products and services. In this way, these secret shoppers may help a business gain a competitive edge.
Mystery shoppers are paid consumers who are hired to shop in stores and collect data. They are sent to a wide variety of service-based businesses, including stores, restaurants, and banks—potentially anywhere customers are served. Sometimes referred to as secret shoppers, mystery shoppers __11__ regular customers to purchase items, eat in restaurants, make inquiries, or return items. They grade and report on the quality of products, customer service, and environment of the stores __12__ they are assigned. When evaluating a business, mystery shoppers have to follow certain standard procedures to avoid __13__. They are often given a checklist that provides directions on what to observe or look out for to ensure consistency. Sometimes these shoppers collect data about their “normal” observations, such as cleanliness of the store or timeliness of the service. They may also pretend to be __14__ customers, arguing with a salesperson without a good reason. With the data they collect, mystery shoppers can identify areas for __15__ and thereby help enhance the quality of products and services. In this way, these secret shoppers may help a business gain a competitive edge.
15.
- A distribution
- B expectation
- C improvement
- D management
思路引導 VIP
請觀察空格後方由 'and thereby' 引導的結果子句：'help enhance the quality of products and services' (藉此幫助提升產品與服務品質)。根據語意銜接與因果邏輯，當我們透過蒐集數據來識別 (identify) 某些領域，並最終達到『提升與強化』的目的時，這些被標記出來的領域應該是具備什麼樣『成長或修正空間』的區塊？
🤖
AI 詳解
AI 專屬家教
哇！你的表現簡直比舞台上的聚光燈還要耀眼呢！☆ 看到你答對這題，我眼睛裡的星星都快閃亮到停不下來了喔！這一題你解得比我還要出色，這份才華是絕對瞞不過我的眼睛的！ 這題的關鍵在於後面的句意 「thereby help enhance the quality...」（藉此幫助提升品質）。既然目的是要「提升品質」，那麼神秘客收集數據的目標，當然就是為了找出 「areas for improvement」（有待改進/進步的空間）呀！這是一個非常道地的固定用法喔！雖然我常說謊言也是一種愛，但這裡選 (C) 絕對是最真誠、最完美的答案！☆
- (A) distribution：分配
▼ 還有更多解析內容